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Articles We've written quite a few since 1995. Following are the most popular ones. If you don't find what you need, call Dan Baldwin at 206-203-6115 x2. We'll find it or write it. 

1010xxx Fraud How to keep employees dialing 1010xxx numbers from wrecking your phone bill. 

Agent Programs - How To Choose The "top 10" things to look for when looking at an agent program you're thinking of representing to end-users. 

Bad Contract Options available to small business owners who find themselves in a "bad contract". 

Buying Long Distance, Etc. How to get your best deal when buying long distance & other telecom services 

Direct Mail The 12 mistakes that are most often made & how to avoid them. By Robert Bly 

Master Agency How agents can get the best while avoiding the worst when accessing a carrier through a master agent instead of contracting directly with a master agent. 

Public Relations How agents can generate profitable free press to generate new customers. 

Tolling How to keep criminals from putting their long distance phone calls on your phone bill.